Can I change or cancel my plan anytime?
Yes, change plans anytime with prorated billing. Upgrades apply immediately; downgrades take effect next billing cycle. Cancel without fees—access continues until period ends. All project data is retained.
Overview
GRYYD subscriptions are fully flexible—upgrade, downgrade, or cancel anytime without penalties or cancellation fees. Plan changes use prorated billing to ensure you only pay for what you use. This FAQ explains upgrade/downgrade mechanics and cancellation procedures.
Plan Upgrades (Immediate)
How Upgrades Work:
- Instant Activation - New plan features and credits available immediately
- Prorated Billing - Pay only for remaining days in current billing cycle
- Credit Addition - New plan credits added instantly
- Billing Date Unchanged - Monthly billing date remains the same
Prorated Billing Example: \`\`\` Current Plan: Free New Plan: Pro ($15/mo) Upgrade Date: January 15 (15 days remaining)
Calculation:
- Pro daily rate: $15 ÷ 30 days = $0.50/day
- Immediate charge: $0.50 × 15 days = $7.50 (Jan 15-31)
- Next full charge: $15 on February 1
- Credits added: 200 (Pro plan monthly allocation) \`\`\`
What Happens After Upgrade:
- ✅ New credits added immediately (200 for Pro, 500 for Max)
- ✅ Upscaled download unlocked (Pro/Max)
- ✅ AI chat editing enabled (Pro/Max)
- ✅ AI edit prompts enabled (Pro/Max)
- ✅ Priority support activated (Pro/Max)
Plan Downgrades (Next Billing Cycle)
How Downgrades Work:
- Delayed Activation - Takes effect at start of next billing cycle
- Current Plan Retained - Keep current features until billing period ends
- No Refund - No prorated refund for current cycle
- Credit Adjustment - Next month credits based on new plan
Downgrade Example: \`\`\` Current Plan: Max ($30/mo, 500 credits/mo) New Plan: Pro ($15/mo, 200 credits/mo) Downgrade Date: January 15
Timeline:
- Jan 15: Submit downgrade request
- Jan 15-31: Continue using Max plan (500 credits)
- Feb 1: Downgrade activates—billed $15 for Pro
- Feb 1: Receive 200 Pro credits \`\`\`
What Happens After Downgrade:
- ❌ Credit allocation reduced (Free: 30, Pro: 200, Max: 500)
- ❌ Features locked (e.g., downgrade to Free loses upscaling, AI editing)
- ✅ All projects and drafts retained (no data loss)
- ✅ Previously downloaded images remain accessible
Plan Cancellation
How Cancellation Works:
- Access Retained - Continue using paid plan until end of billing period
- No Refunds - Current month payment non-refundable
- Auto-Renewal Stops - No charge on next billing date
- Free Plan Reversion - Account downgrades to Free plan (30 credits/month)
- Data Retention - All projects, drafts, and images retained
After Cancellation:
- ✅ Access continues until end of paid period
- ✅ Unused credits remain until period ends
- ❌ Auto-billing stops
- Reactivation: Restart subscription anytime with fresh credit allocation
Plan Change Tips
Before Upgrading:
- Review credit usage to choose appropriate plan
- Upgrade mid-cycle to benefit from prorated billing
- All project data carries over automatically
Before Downgrading:
- Consider downgrading at end of billing cycle
- Use remaining credits before downgrade takes effect
- All project data is retained during downgrade
Before Cancelling:
- Use remaining credits before period ends
- Download any images you need
- All project data remains accessible on Free plan
Pro Tip: Not sure which plan is right? Start with the Free plan to test workflows. Upgrade to Pro once you need upscaling or AI chat editing features.
See also: Pricing Plans | Payment Methods | Credit Rollover | Refund Policy
Related Questions
What are the pricing plans and their features?
GRYYD offers 3 plans: Free (30 credits/month, basic features), Pro ($15/mo or $150/year, 200 credits, upscaling & chat edits), and Max ($30/mo or $300/year, 500 credits, priority support). All plans include core AI generation features.
What payment methods are supported?
GRYYD accepts Visa, Mastercard, American Express credit cards, and PayPal. All transactions use PCI DSS-compliant 256-bit SSL encryption, with automatic monthly billing and email receipts.
Do unused credits roll over to the next month?
Currently, credits reset at the beginning of each billing cycle for all plans. Free: 30 credits/month, Pro: 200 credits/month, Max: 500 credits/month. Credit rollover is planned as a future feature for paid plans.
What is the refund policy?
GRYYD offers 14-day money-back guarantee for first paid subscription. Refunds based on credit usage. No refunds after 14 days or for renewals. Contact support to request.