How do I delete my account?
Delete account permanently from Settings > Security. All projects, images, and data are irreversibly deleted. Subscriptions cancel immediately with no refunds for unused credits.
Account Deletion Overview
GRYYD respects your right to delete your account and all associated data permanently. Account deletion is immediate and irreversible—all data is permanently removed within 30 days per GDPR compliance.
What Gets Deleted
Immediately:
- Account access (logged out from all devices)
- All projects, drafts, and generated images
- Hosted image URLs (become invalid)
- Active subscription (canceled, no refunds)
- All remaining credits (no refunds)
- Profile information (name, email, photo)
Within 30 Days:
- Data purged from system backups (GDPR compliance)
Retained (Anonymized):
- Financial records for 7 years (legal requirement, cannot be linked to you)
Pre-Deletion Checklist
Before deleting your account, complete these actions to avoid losing valuable data:
- Download Images: Each project → draft → Download page → "Download All Images"
- Save Prompts: Copy successful prompts/settings to text file
- Download Invoices: Settings > Billing > Invoice History (for tax records)
- Notify Collaborators: Inform team/clients that shared links will break
Account Deletion Process
- Navigate: Profile avatar > Settings > Security section > "Danger Zone"
- Initiate: Click red "Delete Account" button
- Confirm: Enter password and type "DELETE MY ACCOUNT"
- Finalize: Click "Permanently Delete Account"
Result: Account deleted immediately, confirmation email sent
Recovery Window: Contact gryyd@metric-studio.com within 24 hours if deleted by mistake. After 24 hours, deletion is irreversible.
Alternatives to Deletion
Option 1: Cancel Subscription (Keep Free Account)
- Retain all projects/images (view-only), 30 free monthly credits
- Settings > Billing > "Cancel Subscription"
Option 2: Delete Projects Individually
- Remove sensitive work while keeping account
- Download images first, then delete projects in dashboard
Important Notes
What's Permanently Lost:
- Generated images, projects, drafts, prompts
- Credit balance and unused subscription time (no refunds)
- Billing history access
Can Reuse Email:
- Same email can register new account (starts fresh, no old data)
GDPR Compliance:
- Data purged within 30 days (GDPR Article 17)
- Financial records anonymized and retained 7 years (legal requirement)
Frequently Asked Questions
Q: Can deleted accounts be recovered? A: Only within 24 hours. Contact gryyd@metric-studio.com immediately if deleted by mistake.
Q: Can I reuse my email after deletion? A: Yes, but the new account starts fresh with no old data.
Q: Will I get refunds for unused time/credits? A: No. Deletion cancels subscription immediately with no prorated refunds.
Q: What happens to downloaded images? A: Downloaded images remain yours. Only cloud-hosted images are deleted.
Q: Can I keep images but delete personal info? A: No. Consider canceling subscription instead to keep data without billing.
See also: Modify Account | Privacy Protection | Cancel Subscription | Data Security
Related Questions
How do I modify my account information?
Update your profile, email, and password from the Settings page. Most changes are straightforward, while security-critical changes require additional verification.
Can I change or cancel my plan anytime?
Yes, change plans anytime with prorated billing. Upgrades apply immediately; downgrades take effect next billing cycle. Cancel without fees—access continues until period ends. All project data is retained.
Is my data secure? How is my information protected?
GRYYD uses enterprise-grade security: AES-256 encryption, HTTPS connections, secure cloud storage, regular backups, and strict access controls. Your data, images, and payment info are fully protected.